Shipping Policy
Shipping Policy
At Aspirogen, we are committed to providing a smooth and hassle-free shopping experience. That’s why we offer FREE standard shipping on all orders no hidden fees, no extra charges!
1. Processing Time
🕒 Orders are processed within 24-48 hours (excluding weekends and holidays).
🚀 During peak seasons, processing may take slightly longer.
2. Shipping Times
We offer free standard shipping worldwide. Below are the estimated delivery times:
Region | Estimated Delivery Time |
---|---|
USA | 6-10 business days |
Canada | 7-12 business days |
UK & Europe | 7-14 business days |
Australia | 8-15 business days |
Rest of the World | 10-18 business days |
📌 Note: Delivery times may vary due to customs processing, local postal delays, or unforeseen circumstances.
3. Tracking Your Order
📦 Once your order is shipped, you will receive a tracking number via email. You can track your package on our website or the carrier’s tracking page.
4. Customs, Duties & Taxes
- International orders may be subject to customs fees or import duties, which are the responsibility of the buyer.
- We are not responsible for any delays caused by customs clearance.
5. Lost or Stolen Packages
🚨 Aspirogen is not responsible for lost or stolen packages marked as “Delivered” by the carrier. If you experience an issue, please:
1️⃣ Check with your local post office or neighbors.
2️⃣ Contact the shipping carrier with your tracking number.
3️⃣ Reach out to support@aspirogen.com for assistance.
6. Address Errors
✍️ Please ensure your shipping address is correct before placing an order. If an incorrect address is provided:
- If your order has not yet shipped, contact us ASAP to update your address.
- If your order has already shipped, we are unable to make changes, and you may need to place a new order.
7. Contact Us
For any shipping-related questions, email us at support@aspirogen.com